Questions?   Call:  (608) 270-4444

804 Williamson (Willy) St.  Madison, WI  MAP      Store Hours:  M - F  by appointment only


804 Williamson (Willy) St.  Madison, WI  MAP      (608) 270-4444

© WILLY Tech Shop  All registered trademarks herein are the property of their respective holders.

Apple, the Apple logo, Apple TV, iPhone, iPod, iTunes, Mac, Macintosh, Mac OS, and MacBook are trademarks of Apple Inc., registered in the U.S. and other countries.

Multi-Touch, iPad, and Spotlight are trademarks of Apple Inc.

WE’RE OPEN, fully vaccinated and ready to serve you in a safe environment.

At WILLY Tech Shop, we aren’t just monitoring the current health situation, we’re doing something about it - Everyone’s safety is our top priority.

Even before you walk into our shop, we have your safety in mind.

We have implemented our exclusive WILLY clean 360 system, which is a comprehensive system that fully incorporates our entire shop environment.

Giving peace of mind, to you and your Mac.

Everything is disinfected, from the air you breathe... to everything you touch, down to the smallest detail.

These are the safety measures we have put into place in order to serve our customers, employees and our community in a safe environment:

All services are by appointment only.

To book an appointment, use our convenient online appointment system

Curbside service option - Available for Macintosh computer service drop-off/pick-up only.

To book an appointment, use our convenient online appointment system and mention you are requesting the curbside service option.

Breathe easy - The air inside WILLY Tech Shop is disinfected by a UV-C light system at the source (similar to systems found in hospitals), professionally installed directly inside our HVAC system supplied by the manufacturer. Airborne particles that pass thru are exposed to the UV-C light, eliminating: allergens, bacteria, germs, viruses, etc... providing a safe haven for anyone with allergies, asthma, a weakened immune system or concerns about contact or airborne illnesses. Another term used for UV-C disinfection is Ultraviolet Germicidal Irradiation (UVGI).

We only allow entry of one customer at a time to eliminate any possible cross contamination. We recommend calling ahead or using our online appointment system to make an appointment.  (Wait times may be possible. No training or help desk sessions are currently allowed.)

Masks are required for customer entry.  NO shirt, NO shoes, NO mask = NO service.

Employees change into new gloves prior to each customer entry.  The gloves we use are a specially formulated, eco-friendly biodegradable product.

Once you arrive for your scheduled one on one appointment, simply knock on the door to gain entry.

We will greet you at the door and let you in, where our safe, touch-free experience begins.

Once inside, we handle the computer that needs service/repair and customers are encouraged to use our automatic hand sanitizer system.

Our employees place the computer on our service counter which has a “safety zone” made of plexiglass, which is easily disinfected between each customer visit.

When customers leave, they are once again encouraged to use our automatic hand sanitizer system.

Step 1-Every computer surface is wiped down and disinfected per Apple’s recommended procedure to eliminate pathogens.

Step 2-As an added level of protection, our UV-C light system is then used to disinfect all visible surfaces.

Step 3-Ozone is also applied to get into any areas inside your computer that cannot be reached by other methods.

Our exclusive process takes approx. 30 minutes, providing a complete and thorough clean - the WILLY clean 360.

When you pick up your computer after it has been serviced, you can rest easy knowing that it has received the best possible clean for your safety!

Your safety starts with our exclusive

In addition to the safe shop environment mentioned above, Every computer checked in for service gets cleaned and disinfected with our exclusive WILLY clean 360 system to eliminate pathogens - inside and out:

The 3 types of UV rays:

UV light has three wavelength categories: UV-A, UV-B, and UV-C. UV-C light is a short-wavelength, ultraviolet light that breaks apart germ DNA, leaving it unable to function or reproduce. In other words, UV-C light is germicidal (UV-A and UV-B light are not). UV-C can even neutralize “superbugs” that have developed a resistance to antibiotics.

History of UV and Sanitization

Sanitizing with UV-C light has been a normal practice since the mid-20th century. In fact, the 1903 Nobel Prize in Medicine was awarded to Niels Finsen for using UV light to fight tuberculosis. Today, hospitals and laboratories use UV light to keep their facilities sterile, which means it's perfect for sanitizing mobile devices, which are especially good at harboring and growing bacteria.

While we are checking you in for computer service, we can clean and disinfect your phone with our UV-C mobile device WILLY clean 360 system to eliminate pathogens. This process takes less than 5 minutes!

Breathe easy!  Your safety is our top priority.