Questions?   Call:  (608) 270-4444

804 Williamson (Willy) St.  Madison, WI  MAP      Hours:  M-F 10-6

 

With a name like “WILLY”,

it has to be good!

804 Williamson (Willy) St.  Madison, WI  MAP      Hours:  M-F 10-6      (608) 270-4444

Where it all began

Established in 2000 and located on Madison’s West side, Jonathan Neese and Sara Boerema founded “MacSupport Solutions, LLC”, (aka “The MacSquad”) a locally owned business that offered Macintosh on-site support & carry-in service.


“The MacSquad” or “WILLY Tech Services” (as it is known by WILLY Tech Shop customers) is still going strong providing on-site support services to businesses and individuals as a proud member of the Apple Consultants Network.

About Us

WILLY Tech Shop is Madison's locally-owned technology resource. Find out more...

After the huge success from Taste of Madison, they joined in the fun at Brat Fest 2007, the world’s largest brat fest with the PodShop dancers featured as the main event once again to entertain, interact and inspire. Many thanks to everyone who helped to make it a great success and much fun: the MacShop/PodShop crew & friends; the dancers; DJ’s including “Nick Nice”; “Doc the Rube” and his amazing balloon creations; and our friends at MC Audio for the fantastic sound system and support.

Thousands of Madisonians were first introduced to the MacShop/PodShop at the Taste of Madison, Labor Day weekend 2006. As you can see from the photos, they produced on an awe inspiring show with their very own PodShop dancers, the stars of the show! The huge crowds were amazing, and the MacShop/PodShop would have been voted “best of show” as told by the event coordinators, but were disqualified due to the fact they were not a food vendor! Many thanks to everyone who helped to make it a great success and much fun: the MacShop/PodShop crew & friends, the dancers, DJ’s including “Nick Nice”, and Full Compass for the wonderful sound system.

Taste of Madison - “Official Spork Sponsor”

Brat Fest - “Official Brat iShuttle Sponsor”

Success. Confusion. Moving forward... A new beginning!

With the help of family and friends, the vision became a reality and “The MacShop” opened for business in July of 2005 on Madison’s West side at 6033 Odana Road after several tough months of searching for the best location. A central location was at the top of the list, and many possible locations were explored on State Street, Monroe Street, Lakeside Street, University Avenue, and Williamson Street, but several reasons, mostly availability, kept those plans from materializing.


As Madison’s only locally owned and operated community-based Apple retail location, focusing on sales, service, training and on-site support, “The MacShop” offered a unique atmosphere with an outstanding customer service experience. A shop favorite is their “Official Mascot”, “iFish” (how else would you name something in the era of the “i”?), who has a noticeable outgoing personality.


Later that fall, they opened an exciting new concept store next to “The MacShop” due to the overwhelming popularity of the iPod portable music player - “The PodShop”. As the Midwest’s only iPod specialty boutique featuring the largest selection of products available at that time, the shop was hugely popular, reaching out to a large cross-section of customers, Mac & PC alike. It was a very exciting time as few retailers had any products available to accessorize the iPod and fewer still had the ability to sell the iPod. All along the way they made sure that fun was not far behind, as you can see from the photos below of the Halloween costume dress up day at the shop.

The MacShop and The PodShop continued a very successful run on Madison’s West side, which apparently did not go unnoticed, having generated over $1.25 million in sales the previous year... In early 2007 the “PodShop” name had to be eliminated due to “contractual obligations” and in July of 2007, customer confusion began when customers thought locally-owned “The MacShop” had moved to West Towne Mall... In reality a corporate owned store had opened its doors and what was once a great, memorable name for the shop, was now creating confusion for loyal “MacShop” customers.


Looking back to the original vision of an easily accessible, centrally located shop that better embraced the local community became a top priority for “The MacShop”, which evolved to their current location at 804 Williamson Street in October of 2008. The beautiful new location, formerly “MOCO Market”, was built “green” from day one with many wonderful, carefully thought out components thanks to the owners great desire to build a forward looking, ecologically responsible space. The facility features sustainably grown bamboo flooring and woodwork, eco-friendly VOC free paint, abundant natural lighting accented with energy-efficient LED lighting, just to name a few.


With the move, also came a difficult name change based on “contractual obligations” and “The MacShop” name was replaced by “The Mac*prts” until July 2010, when a 5 year relationship with a “national organization*” based in Columbia, MO was terminated.  (*The “X” from the name was removed to satisfy their corporate attorney.)


Now 100% independent and locally-owned, establishing a direct relationship with suppliers became the top priority. Looking to revive their original name, “The MacShop” was not an option due to “contractual obligations”, so what came next? Rebranding as “Madison Area Computers” (aka “M•A•C”) was creative and inspired but short lived, as they found out it also did meet “contractual obligations”...Asking their customers for help, the “Name our Shop” promotion began in fall of 2010 with thousands of new name suggestions being submitted over a 60 day period. “WILLY Tech Shop” was born!


In 2011, they proudly entered their 6th year in business as “WILLY Tech Shop”, a new name that better reflects the connection with the local community. Now 100% locally owned, they completed a major transition that enables positive changes in all facets of the business to support loyal customers, their most important asset. This change allowed their vision of implementing environmentally responsible practices that benefit the community socially and economically to become fully realized: All eWaste that comes through the shop is recycled responsibly; Certified Refurbished Macintosh computers, iPads, iPods and more are available for purchase; all employees are volunteers of The City of Madison Parks and as a team keep the Capitol City Trail clear of trash, just to name a few!


Being a proud and active member of the local community has brought the business back to its original roots. The name may have changed, but their vision, goals and drive to make a difference in the Madison community did not. Presently, “WILLY Tech Shop” is a full partner in the community and will continue to provide exceptional sales, service, training and on-site support in technology, as well as find new and better ways to serve our community and environment.

WILLY Tech Shop is 100% locally-owned and operated.  SUPPORT LOCAL, SUPPORT YOUR COMMUNITY!

The “MacShop” is born

In 2004, Madison was not well represented by a local Apple shop and there seemed to be a great need from the Mac community at large. Realizing this, these two entrepreneurs from Generation X, inspired by the corporate culture created by Apple founder, Steve Jobs, envisioned a locally-owned Apple shop that supported the entire Mac community. Enlisting a third partner, Dave Weston (formerly of “Mac Madison”/”Mac Medics” located on Madison’s West side for over 7 years, and before that “Mac Galaxy” a place all long-time Mac users remember), who shared the same passion, they formed what they like to call “The Dream Team.” Dave and Jonathan’s history with the Macintosh platform goes back to the early days when beige was the norm.

© WILLY Tech Shop  All registered trademarks herein are the property of their respective holders.

Apple, the Apple logo, Apple TV, iPhone, iPod, iTunes, Mac, Macintosh, Mac OS, and MacBook are trademarks of Apple Inc., registered in the U.S. and other countries.

Multi-Touch, iPad, and Spotlight are trademarks of Apple Inc.

Past, Present & Future

Serving our community and building relationships one person at a time.

WILLY Tech Shop

- 100% locally owned!

WILLY Tech Shop is a member of Dane Buy Local.